Editorial Policy

Lunaris casino content is written by our in-house editorial team, checked against provider documentation and our own live platform, and dated so readers can see how current it is. Guides explain how games, bonuses and payments work in plain language. When a figure cannot be confirmed from an approved source, we describe the mechanism instead of publishing a number. Errors are corrected and the update date is changed.

This policy applies to every educational page in the Lunaris casino guides, including hub pages, individual articles, the glossary and provider explainers. It does not apply to legal documents such as our Terms and Conditions or Privacy Policy, which are maintained separately, or to promotional pages, whose specific terms always take precedence over anything written in a guide.

Every guide starts from primary material. In practice, that means three sources:

• Provider documentation. Game rules, paytables, help files and the technical information published by the studios whose titles appear on our software providers pages.
• Live game inventory. The games actually available in the Lunaris lobby at the time of writing, including the in-game information screens a player can open for themselves.
• Internal operational source of truth. Our reviewed FAQ, cashier settings and promotion terms, which are the only approved source of Lunaris-specific facts such as deposit methods, verification steps and bonus conditions.

We do not treat third-party casino blogs, affiliate listings or aggregator databases as sources of fact. Where they are useful at all, it is only to identify a question worth answering, never to supply the answer. General industry context that cannot be tied to one of the three sources above is written as general context and worded as such.

Return to player, volatility and the mechanics of a bonus round are set by the studio that built the game, not by the casino. We take these figures from the provider's own documentation or from the information screen inside the game itself. We do not estimate, round, average or infer them, and we never publish an RTP or volatility rating we have not seen stated by the provider.

Two consequences follow from this, and both are deliberate:

• If a provider does not publish a figure, the guide says the figure is not published and tells the reader where to look, which is usually the game's own information screen.
• If a provider offers a game in several configurations, the guide explains that the version you play may differ and that the in-game information screen is the authority for the version in front of you.

We also explain what these numbers mean before we use them. RTP is a long-run theoretical average calculated over a very large number of rounds; it does not predict the outcome of a session, and volatility describes the shape of a game's payouts rather than a player's chances of winning. Guides that mention either concept link to the fuller explanation so the number is never presented without its context.

Bonus mechanics, wagering requirements, game contribution rates, deposit methods and withdrawal conditions are verified against the live cashier and the written terms of the promotion in question before publication. Where a guide gives a worked example, the example uses the same arithmetic a player would see in their own account.

Commercial terms change. To keep that honest, we follow three rules:

• Figures that can change are attached to the update date of the page rather than presented as permanent facts.
• Guides direct readers to the cashier and the promotion terms for current limits, minimums and eligibility, because those are authoritative and a guide is not.
• Where a condition depends on the individual account, such as verification status or account limits, we say that it depends on the account instead of quoting a single number as if it applied to everyone.

Frequently asked commercial questions are answered in one place, our FAQ, so that guides and support are consistent with each other.

Each guide displays when it was published and when it was last updated, so readers can judge the age of the information for themselves. We review guides on a rolling basis and also whenever something material changes.

A material change includes:

• A provider changing a game's rules, configuration or published figures.
• A game or provider being added to, or removed from, the Lunaris lobby.
• A change to bonus terms, wagering requirements, contribution rates or the payment methods available in the cashier.
• A factual error reported by a reader or found during review.

Cosmetic edits such as fixing a typo or improving a sentence do not change the meaning of a page, and we do not refresh the update date for them. Reserving the date for substantive changes keeps it meaningful.

If you believe something in a guide is inaccurate, email [email protected] with the page title or link and a short description of what looks wrong. Quoting the sentence in question is the fastest way to get it resolved.

What happens next is straightforward. The editorial team checks the claim against the original source, which is the provider documentation, the live game or our internal records depending on what is disputed. If the guide is wrong, we correct it and update the page's date. If the guide is right but unclear, we rewrite the passage, because an accurate sentence that misleads is still a problem worth fixing. Account-specific questions about a bonus, a deposit or a withdrawal are not editorial matters and are handled by our support team through the same address.

Our guides are published under the Lunaris editorial team. We do not invent reviewers, personas, job titles or credentials, and we do not attach a fabricated byline or headshot to a page in order to make it look more authoritative. The team is the author, and the standards in this policy are what stands behind the content.

Guides are educational and are not for sale. No provider, studio or payment partner can buy a mention, a ranking or a favorable description in a guide, and we do not accept paid placements in editorial content. Providers are described on their merits and on their published information. Guides do link to Lunaris games and categories, since that is where the concepts being explained can be seen in practice, and readers should understand that Lunaris publishes this content about its own platform.

Everything in the guides is written for entertainment and understanding, not as betting advice. Casino games are games of chance with a built-in house edge, results are random, and no strategy, system, pattern or bankroll method changes that. We do not publish guaranteed-win claims, do not promise winnings, and do not frame gambling as income, investment or a solution to financial pressure.

Content is intended for adults aged 21 or over, or the legal gambling age in your jurisdiction if higher, as set out in our Terms and Conditions. If gambling has stopped being entertainment for you, stop playing and seek support. Our FAQ explains the account tools available, and our support team can help with limits, self-exclusion and account closure.

For editorial questions, corrections or feedback on any page in the Lunaris casino guides, contact [email protected]. Verification documents go to [email protected] and banking matters to [email protected], as set out in our FAQ.